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Product description
Reliable Network Connection & Cloud Managed Service
Enterprise-Level Security and Features
Dual-SIM Failover: Automatic switching between carriers for uninterrupted connection.
Data Security: Comprehensive VPN support (IPsec/OpenVPN) protects your data.
Watchdog Technology: Self-healing mechanism prevents system failures.
Cloud-Managed: Supports InHand Device Manager for batch management.
1. The InRouter is powered on, but no internet connection can be established through it?
Please first check: 1) Whether a SIM card is inserted into the InRouter. 2) Whether the SIM card has an active data plan and the service is not suspended due to unpaid fees. 3) Whether the dial-up parameters (APN, dial number, username, password) are correctly configured. 4) Whether your computer’s IP address is in the same subnet as the InRouter and the gateway is set to the InRouter’s LAN IP.
2. After the InRouter establishes a VPN tunnel to the VPN server, the PC behind the InRouter can reach the server, but the center cannot connect back to the PC?
Please ensure that the firewall on your PC is disabled.
3. After the InRouter establishes a VPN tunnel to the VPN server, the PC behind the InRouter cannot ping the server?
Please ensure that “Shared Connection” is enabled in the InRouter configuration under Network → WAN or Network → Dialup.
For more information, please refer to our setup videos on YouTube and the User Manual. If you need further assistance, please contact via the Amazon Order Message System.
How to use the router with SIM card ?
Notice: If you are not sure which model you want to order, if you were encounterd trouble using the device, please tell us. We will try our best to solve the problem for you
1. Insert the SIM card into the slot 1 and attach 4G antennas to the Main and AUX connectors; then power cycle the device. To replace or insert SIM Card, the device must be powered off to avoid data loss or equipment damage.
2. Connect the LAN2 port with your PC.
3. Fill in the IP of the router on the browser (you could find the IP on the label of router).
IP: 192.168.2.1
User name/password: can be found on the device label
（Now the router switches to the random password version）
4. Go to ‘network >>Cellular’, select ‘profile 1’ under the network provider, fill in the SIM card information in the Profiles table down below: APN, User Name, Password, (User Name and Password are not mandatory), hit ‘ok’ and ‘Apply’.
Notice: Please make sure the APN is correct. If you are not sure, please confirmwith ISP or search it on Google.
Below are the example of APN information
AT &T’s APN: broadband
Verizon’s APN: vzwinternet
Some sim cards can get a static IP and require some specific APNs, please confirm with your Carrier.
5. Check the network status, ‘Status >> Network connection’
Built to Withstand the Elements
Ordinary routers crash in high heat, while the IR302’s metal housing and wide-temperature design (-20 °C to +70 °C)—plus DIN-rail mounting—keep it running reliably in stuffy electrical cabinets and on jolting trucks alike.
Security Surveillance
24/7 monitoring for apartments and warehouses.
Smart Retail & Self-Service
Secure transactions for ATMs and vending machines.
Mobile Connectivity
Reliable internet for RVs, food trucks, and travel.
InRouter300 Hardware Specifications
CPU Platform 580MHz RAM 128MB DDR2 Flash 32MB SPI Ethernet Ports 2*10/100Mbps RJ45, WAN/LAN switchable Power Supply DC9-36V, over-current protection, anti-reverse connection, 2 PIN industrial terminal block SIM Card Drawer-type SIM card slot, support dual SIM Wi-Fi IEEE 802.11b/g/n, 150Mbps Antenna Connector 4G: 1* SMA; Wi-Fi: 1* RP-SMA Note: North America models: 2* 4G antenna connectors Certification CE, CB, UKCA, E-MARK, FCC, IC, PTCRB, AT&T, Verizon, T-Mobile, RCM, CCC, EAC&FAC, UL, ANATEL, MIC&JATE,IEC62443, NOM, IFETEL Installation Method Panel mounting, DIN-rail mounting Storage Temperature -40 ~ 85℃ Operating Temperature -20 ~ 70℃ Humidity & IP 5 ~ 95% (non-condensing) & IP30 Wi-Fi Transmission Distance 50 meters by line of sight (Actual transmission distance depends on environment of the site.) Working Power 100mA-120mA@12V Standby Power 80mA-90mA@12V
InRouter300 Software Specifications
Network Access APN, VPDN, Private Network Access Authentication CHAP/PAP WAN Protocol PPP, PPPoE, DHCP Network Type GSM/GPRS/EDGE, UMTS/HSPA+/EVDO/TD-SCDMA, TDD LTE/FDD LTE (Please refer to the Ordering Guide for frequencies.) IP Application Ping, RouteTrace, DHCP Server, DHCP Relay, DHCP Client, DNS relay, DDNS, Telnet IP Routing Static routing NAT Supports network address translation Network Security Stateful Packet Inspection (SPI), DoS attack defense; Multicast filter/Ping probe packet, Access Control List (ACL); Content URL filter, port mapping, virtual IP mapping, IP-MAC binding WLAN Protocol IEEE 802.11b/g/n Transmission Distance 80 meters by line of sight (Actual transmission distance depends on environment of the site. QoS Management Bandwidth limit, IP speed limit Configuration Telnet, web, ssh and console Upgrade Web, Device Manager Log Local system log, remote log, and serial export of log. Power down saving of important logs.
[NEVER GO OFFLINE & ZERO TRUCK ROLLS] Stop paying for expensive on-site technician visits just to reboot a router. The IR302 features an embedded Hardware Watchdog and multi-layer link detection. If the cellular connection drops, the router automatically self-recovers and reconnects. Perfect for unattended remote sites like EV charging stations, ATMs, smart vending machines, and digital signage.
[CERTIFIED FOR MAJOR U.S. CARRIERS & DUAL SIM] Specifically designed for North America (LTE Cat 4 – Model FQ38). It is fully compatible and certified with Verizon, AT&T, and T-Mobile. Equipped with a Dual SIM card slot, it supports seamless Link Failover—if your primary carrier loses signal, it instantly switches to the backup carrier to ensure “Always-on” connectivity. (Note: SIM cards and data plans are not included).
[ENTERPRISE-GRADE SECURITY & VPN NETWORKING] Protect your critical business data over public cellular networks. The IR302 is equipped with a Stateful Packet Inspection (SPI) firewall, DoS attack defense, and supports comprehensive VPN protocols including OpenVPN, IPsec, WireGuard, and ZeroTier. Easily create secure, encrypted tunnels for remote PLC maintenance or medical equipment diagnostics.
[WI-FI, ETHERNET & DIGITAL I/O INTEGRATION] More than just a cellular modem. It features 2x 10/100 Ethernet ports (WAN/LAN switchable), built-in Wi-Fi (802.11 b/g/n) for local wireless access, and with reliable range DC 9-36V power(Included US Power Plug). Unique to this “-IO” model, it includes 2x Digital I/O (DIO) ports, allowing you to remotely monitor door sensors or trigger physical relays.
[RUGGED DESIGN & FREE CLOUD MANAGEMENT] Built for harsh environments with a wide operating temperature of -20°C to 70°C (-4°F to 158°F) and DIN-rail mounting. Scale your business effortlessly—connect your router to the InHand Device Manager cloud platform to remotely monitor, configure, and batch-update tens of thousands of distributed routers from a single dashboard.
$178.00